Venture Capital
The coronavirus pandemic has shifted the way consumers shop and pay, both online and in-store. Payments companies make money through fees from each transaction processed at a merchant, so with retail sales down by record amounts, payments revenues will also take a hit. Business Insider asked investors at Activant Capital, Andreessen Horowitz, Bain Capital Ventures, and Citi Ventures what it will take for payments companies to stand out. From being able to work with governments to investing in not-so-glamorous tech like fraud monitoring, here's a look at what it'll take for payments startups to thrive.

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