SaaS platform provider to enhance capabilities and expand client base with funding led by premier Silicon Valley firm 8VC SANTA CLARA, Calif., October 23, 2018-- Ushur, a service engagement SaaS platform provider harnessing the power of enterprise data, Robotic Process Automation and Language Intelligence Service Architecture (LISA), today announced a $12 million Series A funding round led by premier Silicon Valley venture capital firm 8VC with participation from new and existing seed investors. Ushur has built the world’s first micro-engagement SaaS platform for automating service workflows using Artificial Intelligence (AI) and Machine Learning (ML).