SANTA CLARA, Calif.--(BUSINESS WIRE)--Ushur, a service engagement SaaS platform provider harnessing the power of enterprise data, Robotic Process Automation and Language Intelligence Service Architecture (LISA), today announced a $12 million Series A funding round led by premier Silicon Valley venture capital firm 8VC with participation from new and existing seed investors. Ushur has built the world’s first micro-engagement SaaS platform for automating service workflows using Artificial Intelli.