INDIANAPOLIS, September 9, 2020-- Sharpen Technologies, developers of the agent-first omnichannel cloud contact center platform, secured $12 million in capital growth funding, it was announced today by CEO Bill Gildea. The financing brings the total amount raised by Sharpen to over $40 million, and comes following a strong 1H 2020, with a 236% increase in new bookings compared to 1H 2019. At the same time, Sharpen was named to the 2020 Inc. 5000 list of fastest-growing private companies in America, due to its growth rate of 137% over the last three years.