Venture Capital

Replicant, World’s First Autonomous Contact Center, Raises $27M From Norwest Venture Partners To Modernize Customer Service With Artificial Intelligence

by vcaonline.com posted 2weeks ago 233 views
Replicant, World’s First Autonomous Contact Center, Raises $27 Million From Norwest Venture Partners to Modernize Customer Service with Artificial Intelligence SAN FRANCISCO, September 10, 2020-- Replicant (www.replicant.ai), the world’s first autonomous contact center today announced the closing of $27 million Series A financing led by Norwest Venture Partners with participation from returning investors Bloomberg Beta, Costanoa Ventures, and founding investor Atomic. Also joining this round is State Farm Ventures. The investment, which brings the company’s total funding to $36 million, will be used to triple Replicant’s R&D and scale its go-to-market teams.