Venture Capital Raises $54M Series B Round; Leverages Ai To Transform The Contact Center

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Funding to Fuel Observe.AI’s Next Phase of Growth as Enterprise Brands Realize the Link Between AI-Powered Customer Experiences and Business Growth SAN FRANCISCO, September 15, 2020-- Observe.AI, a leader in Contact Center AI, today announced a $54 million Series B financing led by Menlo Ventures, with participation from Next47 Ventures, and NGP Capital. The funding will allow Observe.AI to continue its momentum by helping the world’s top brands accurately transcribe and analyze every call while providing deeper visibility into customer service operations.