GLEN ALLEN, Va., January 10, 2019-- Decisiv, Inc., the industry leader in Service Relationship Management (SRM) solutions, announced today that Kayne Partners, the growth equity group of Kayne Anderson Capital Advisors, L.P., focused on enterprise software and tech-enabled business services companies, has provided $30 million in equity funding to support its growth and expansion in a range of industries in North America and globally.