Samanage, a cloud-based customer service platform, has raised $30 million. Morgan Stanley Expansion Capital led the investment round. Customer service and IT company Samanage wants to dethrone it competitors Zendesk and ServiceNow, and now it has another $30 million to work with. On Thursday, Samanage announced its series D funding led by Morgan Stanley Expansion Capital, the largest funding round it has had to date. In total, this 11-year-old North Carolina-based company has raised $74 million, and it now has more than 2 million users.